Showing posts with label power. Show all posts
Showing posts with label power. Show all posts

Wednesday, November 11, 2015

A511.4.3.RB_Leadership Traits

                        
     A511.4.3RB – Leadership Traits















MSLD 511: Organizational Leadership 
Embry-Riddle Aeronautical University
Worldwide: Online Campus

November 11, 2015








         




Leadership Traits







Managerial motivation 
Unfortunately, "a strong minority (21%) of employees surveyed describe themselves as being very engaged in their jobs; even more concerning, 8% describe themselves as being completely disengaged (Shedd, 2010)."  It is not a surprise that when employees feel engaged it effectively supports the mission and strategies of the entity.  It, therefore, makes sense that positive managerial motivation will create the environment for an engaged staff.

When employees perceive that their managers will "respond with a sense of calm and confidence no matter the situation, subordinates will focus on their work, rather than concerning themselves with job security positioning (Yukl, 2013)." 




Managerial traits 
Managerial traits are learned skill sets and take into consideration a manager’s personality, temperament, one’s needs, motives, and values.  Personality traits encompass emotional maturity, confidence, leadership, and ambition.  Emotional maturity is demonstrated when managers do not abuse their power over subordinates, when they are open to others’ expertise, and when they use their power to the benefit of others.

Emotional mature managers have a "more self-awareness of strengths and weaknesses, are oriented toward self-improvement, less self-centered, more stable emotions, less defensive, more likely to be at a high level of cognitive moral development, and maintain more cooperative relationships with subordinates, peers and superiors (Yukl, 2013)."

Needs, motives and values are used to guide subordinates using information and expertise and to encourage ethical and moral behavior. An essential managerial trait is integrity. 

Successful managers display sensitivity and are tactful and diplomatic in their dialogue. As well, they do not shy away from owning their weaknesses and mistakes and will model a sense of responsibility by implementing an action plan to correct those weaknesses and mistakes.  Successful managers will demonstrate their ability to manage as they successfully lead the team through various issues and obstacles. 










Managerial effectiveness
Managerial effectiveness requires consistent high-energy output and a high degree of stress tolerance while using an assortment of managerial traits and skills to arrive at successful outcomes.

Effective managers do not deal with issues from a victim-hood perspective of chance or uncontrollable factors but, rather, take the position that events can be controlled by their own actions.  These managers demonstrate "strong internal control orientation and are able to discover, plan, and problem solve (Yukl, 2013)."    

Managerial effectiveness requires that "a manager develop a culture of teamwork and competitiveness in the best interests of the team, that inspiration, trust and collaboration are foundation principles of the unit (Llopis, 2012)." This culture must permeate the entity for successful managerial effectiveness and the success of the business.     

Managerial effectiveness is demonstrated when the manager motives and celebrates the individual success of each team member and when the members know that their manager will lead by example.








Ineffective Leadership
Given the above effective managerial traits, ineffective leadership traits seem obvious:  defensiveness about weaknesses and failures; avoidance of a negative reality; avoidance of responsibility for a problem, even blaming others; focus on issues, and; inability to take problem solving action.  Ineffective traits that contribute to ineffective leadership are: personal ambition, even when it compromises others; inability to be trusted; poor interpersonal skills; manipulative, mean, and insensitive. From a different perspective, ineffective managers have also proven to be unrealistic to the point of being overly optimistic, resulting in risky and perhaps erroneous decision-making. As well, "a manager who is unapproachable may not be able to unite the team with the attitude and commitment that an effective manager might (Yukl, 2013)."  

A manager who "needs power seeks a position of authority, making it necessary for that manager to be in sync with the politics or the entity.  To maintain this authority, these managers tend to keep their subordinates weak and dependent, making them ineffective contributors to the goals of the business (Yukl, 2013)."









In Conclusion
I would like to believe that I am empathetic when leading my team. I am a true believer in the education and training of staff as opposed to discipline without positive management investment. As a leader, I believe in empowering staff to make decisions, analyze results, map achievements. My interpersonal relationship with staff is strong, as I enjoy interacting with them to build working relationships. I find that I am and always have been an "in-the-trenches" leader and lead by example with commitment and stamina. I will never ask my staff to take on something that I know I cannot or will not do. 

My strength is in problem-solving and creating a positive experience from a bad situation. As a result of professional certifications, I have mastered processes and efficiency. I love to analyze a process and work with others to collaborate on outcome improvements.  Interacting with staff delivers short-term and long-term results. I have found that with the improvement of working conditions and processes, teamwork is established, a sense of pride is evident and responsibility/ownership is found.

My staff tends to come to me for personal matters as well, which I know is just as important. I work with international employees who are not familiar, per se, with American cultures and find themselves in very awkward predicaments. This has led to employee weariness, distraction on the job, personal frustration and workplace depression, along with a myriad of other issues. Over time, I have become a reliable source for sound and solid advice - a confidant. I have helped staff with resume writing for their offspring, with commonplace legal matters and the interpretation of laws and resolution, and have just simply listened to cries of personal injustices.  I believe that this helps make me an effective manager in that the staff knows I am there for them and that I can be trusted to lead.   

Being a leader, mentor and manager is more than a job.  It is a lifestyle that one needs to nurture, grow, and learn every day. Reflection and introspection are key. I also think it is important to not be so hard on myself when I do make mistakes, as I find I am my hardest judge. I prefer being a situational leader, one who is motivated and uses essential tools to make thoughtful and effective decisions.   My goal is to constantly grow and, in the process, ensure my subordinates grow as well. 

"The real problem stands in the fact that the effective manager does need to have some traits. Failure to have them will leave to failure for the entire company. The true leader will always be able to inspire trust, delegate responsibility and provide direction. It is so much harder to be an effective manager than what most people believe. Many of the really successful managers from around the world did not have formal training. You need to be sure that you constantly grow. That is, most likely, the most important thing that you need (Tolentino, 2014)."




References:
Llopis, Glen. (2012). Effective Managers Earn Trust Quickly By Doing 5 Things Well. Forbes. Retrieved from http://www.forbes.com/sites/glennllopis/2012/07/10/effective-managers-earn-trust-quickly-by-doing-5-things-well/

Shedd, David. (2010). 14 Management Do's and Don'ts to Motivate Employees. Entrepreneur. Retrieved from http://www.entrepreneur.com/article/217801

Tolentino, Laura. (2014). 6 Important Traits Every Effective Manager Needs to Have. Careeralism. Retrieved from http://www.careerealism.com/effective-manager-important-traits/ 

Yukl, G. (2012). Leadership in organizations (8th ed.). Upper Saddle River, NJ: Prentice Hall. ISBN 13: 978-0132771863.


Sunday, November 1, 2015

A511.3.3.RB_Power and Influence

                        
     A511.3.3RB – Power and Influence














MSLD 511: Organizational Leadership 
Embry-Riddle Aeronautical University
Worldwide: Online Campus

November 1, 2015








         




Power and Influence




Power and influence are two of the more scary topics for me personally. I had a strong suspicion, which Yukl (2013) confirmed, “that too much position power may be as detrimental as too little.” We have seen many instances throughout history when man has abused power and influence for personal gain. It obviously is a fine line between finding enough power and influence to lead and taking advantage of the power and influence one finds themselves in. Of course just the opposite may be said of great leaders, which have been abound in history as well. According to Yukl (2013), there are five power sources.



Expert power is power based upon employees’ perception that a manager or some other member of an organization has a high level of knowledge or a specialized set of skills that other employees or members of the organization do not possess (Grimsley, 2015).”

The nature of expert power is only a source of power “if others are dependent on the agent for advice. The target person must recognize this expertise and perceive the leader to be a reliable source of information and advice. Perceived expertise is more important than real expertise (Yukl, 2013).” It is imperative that organizations seek expert power like in-house legal counsel, or CPA’s for finances.




Referent power specifically comes from “when others trust what we do and respect us for how we handle situations (Abudi, 2011).” This power is “an important source of influence over subordinates, peers, and superiors, but it has limitations (Yukl, 2013).”

The nature of referent power is “a person willing to do special favors for a friend, and they are more likely to carry out requests made by someone they greatly admire. To gain the agent’s approval and acceptance, the target person is likely to comply with agent requests, imitate the agent’s behavior and have similar attitudes (Yukl, 2013).” They say that imitation is the sincerest form of flattery, which is obviously written in regards to a leader influencing and being imitated by follower (s).




Legitimate power “comes from having a position of power in an organization, such as being the boss or a key member of a leadership team (Abudi, 2011).”  “Members of an organization usually agree to comply with rules and directions from leaders in return for the benefits of membership (Yukl, 2013).”

The nature of legitimate power is electing a leader “based on tradition and the provisions of a legal charter or constitution. Any deviation from the selection process considered legitimate by members will weaken a new leader’s authority. People evaluate not only whether a request or order falls within a leader’s scope of authority, but also whether it is consistent with the basic values, principles, and traditions of the organization or social system (Yukl, 2013).”




Reward power “is the perception by the target person that an agent controls important resources and rewards desired by the target person. More control over scarce resources is usually authorized for high level executives than for lower-level managers (Yukl, 2013).”

The nature of reward power is “the target person’s perception that the agent has the capacity and willingness to follow through on promises. The target person’s perception of agent reward power is more important than the agent’s actual control over rewards. Reward power can influence people even when the agent makes no overt influence attempt. People cooperate more with an agent who has substantial reward power in the hopes of getting some rewards in the future (Yukl, 2013).” Reward power seems to be very popular in the American business culture.



Coercive power is “conveyed through fear of losing one’s job, being demoted, receiving a poor performance review, having prime projects taken away, which is typically through threatening others (Abudi, 2015).”  

The nature of coercive power is actually “prohibited in many nations. Managers once had the right to dismiss employees for any reason they thought was justified. But it may now swing either way, up and down the corporate structure. Subordinates have the capacity to indirectly influence the performance evaluation of their boss. Subordinates can damage the reputation of the boss if they restrict production, sabotage operations, initiate grievances, hold demonstrations, or make complaints to higher management. Subordinates can also remove a leader from office (Yukl, 2013).”

There is a theory that basically “argues that leaders develop differentiated dyadic relationships with their subordinates, also known as the leader-member exchange  - LMX theory (Othman & Shi, 2010).
           
“The recognition that a leader’s behavior can sometime be dysfunctional is in line with the emerging interest in destructive leadership. These intolerable behaviors include abusive leader behavior such as bullying. This research by Otthman & Shi (2010), suggest that one form of destructive behavior exists when leaders develop high quality leader-member exchange that are dysfunctional. Such abusive behavior can include indifference, hostile actions and deviant behaviors towards a work team member. This happens when the high quality leader-member exchange developed by a leader with the in-group is based on a flawed assessment of the in-group members’ contribution and performance. As a consequence, out-group members perceive unfairness and may develop negative reactions to this situation. LMX theory is distinct from other leadership theories because of its focus on the dyadic relationship between a leader and his followers.”

I did experience a work situation with this sort of dynamic a few times. There was a leader in position at a very high level of the organization that thought his staff performed better in an abusive environment. This particular leader perceived that his team would perform better by threatening job security - a lot. The outcome from this behavior was a financial nightmare within only a few months of my employment. It turns out that this leader pushed his team so hard and so fast that the company acquired too many assets in a short amount of time. The team did not take the correct steps to process the due diligence, so the company was short on cash flow and vendors were placing the company on credit hold. The leader had to follow through on his threat of not keeping staff, and let us all go. I think it is in my best interest to find the happy medium between power and influence to lead my teams. 

References:

Abudi, Gina (2011). The 5 Types of Power. Intuit. Retrieved from http://quickbase.intuit.com/blog/2011/08/26/the-5-types-of-power-in-leadership/

Grimsley, Shawn. (2015). Expert Power in Leadership: Definition & Examples. Study.com. Retrieved from http://study.com/academy/lesson/expert-power-in-leadership-definition-examples-quiz.html

Othman, R., Ee, F. F., & Shi, N. L. (2010). Understanding dysfunctional leader-member exchange: antecedents and outcomes. Leadership & Organization Development Journal , 31 (4), 337-350.

Yukl, G. (2012). Leadership in organizations (8th ed.). Upper Saddle River, NJ: Prentice Hall. ISBN 13: 978-0132771863.